Welcome to Golf Clothes Store! Below, you’ll find answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us.
Product Questions
What types of products do you offer?
We offer a wide range of golf-related products, including accessories, bags, balls, clothes, clubs, complete sets, drivers, fairway woods, golf belts, gloves, grips, tees, towels, hats & visors, headcovers, hybrids, and iron sets.
Do you sell products from specific brands?
Yes, we carry products from popular brands such as Bridgestone and Callaway, among others.
Shipping & Delivery
What are your shipping options?
We offer two main shipping options:
- Standard Shipping: Delivered via DHL or FedEx within 10-15 business days after dispatch. Shipping fee is $12.95.
- Free Shipping: Available for orders over $50, delivered via EMS within 15-25 business days after dispatch.
How long does it take to process an order?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Do you ship internationally?
Yes, we ship globally, except to some remote areas. Delivery times may vary depending on your location.
Returns & Exchanges
What is your return policy?
If you’re not satisfied with your purchase, you can return it within 15 days of receiving your items. Please ensure the items are in their original condition and packaging. For more details, visit our Returns & Exchanges page.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at [email protected] with your order details.
Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
Is my payment information secure?
Yes, we use secure payment gateways to ensure your payment information is protected.
Account & Orders
How do I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on the respective carrier’s website.
Can I change or cancel my order after it’s been placed?
If you need to change or cancel your order, please contact us immediately at [email protected]. We will do our best to accommodate your request, but please note that orders are processed quickly, so changes may not always be possible.
Contact Us
How can I contact customer service?
You can reach our customer service team at [email protected]. We’re here to help with any questions or concerns you may have.